Artist’s impressionThis policy sets out how sora.officialsite.com.sg, the information website for Sora, treats the personal data sent through its enquiry forms: what is collected, what it is used for, how long it is kept, and how to see, correct or withdraw it.
Last updated .
What the Sora Website Collects
Personal data is collected only when someone submits an enquiry form. The forms ask for:
- a name;
- a mobile number;
- an email address;
- optional preferences, such as a home type or a preferred viewing time;
- any message typed into the form.
Browsing the project details, the floor plans or any other page requires no personal details at all.
How Sora Enquiry Data Is Used
The details are used to answer the enquiry about Sora through the Sales Concierge: sending the e-brochure, the floor plans or the price list, arranging a showflat appointment, replying to a question, or, if asked, sending news of the kind recorded under latest updates. They are not used for any unrelated purpose.
How Sora Forms Are Processed
Each enquiry is checked by Cloudflare Turnstile, stored securely in a Cloudflare database and emailed to the Sales Concierge through Resend, an email delivery service. These providers handle the details only to deliver the enquiry.
How Long Sora Enquiry Data Is Kept
Enquiry records are held for up to 12 months and then deleted automatically. Deletion sooner than that can be requested at any time.
PDPA Rights on the Sora Website
The Personal Data Protection Act 2012 gives everyone the right to ask what personal data is held about them, to have it corrected and to withdraw consent to its use. Requests sent to sora@officialsite.com.sg are dealt with within a reasonable time, and after consent is withdrawn the Sales Concierge makes no further contact about Sora.
Cookies on the Sora Website
The site sets no advertising or tracking cookies. Cloudflare, which serves the site, may place strictly necessary security cookies, for instance to protect the forms from automated abuse; they do not identify anyone by name.
When a page is viewed, the site logs the visitor’s IP address, approximate location, network provider, browser type and the pages viewed, to measure traffic and protect the site from abuse; these records are kept for 90 days and then deleted automatically.
Sora Enquiry Data Is Never Sold
Personal data sent through this site is never sold, rented or traded to anyone.
Changes to the Sora Privacy Policy
This policy may be updated from time to time, and the date above marks the current version. Questions can go to sora@officialsite.com.sg or through the contact page.